FAQ

 
What is HealthTrails?
How does it work?
How does the [Fitbit® or Jawbone®] sync to my HealthTrails account?
How do the activity trackers sync to my HealthTrails account?
What if I forget to wear my Fitbit or just want to manually enter my activity?
If I’m doing an activity that’s not accurately measured with a tracker — like cycling — how do I count steps?
What is the goal of the program?
What health practices count toward the goal?
Who can participate?
Is there a limit to the amount I can record each day?
What is Trail Mates?
How does the team competition work?
Do I have to join a team or can I go it alone?
Can anyone start a team?
Must all teams have 4 to 5 members?
Do team leaders have any special responsibilities?
Do all team members have to be in the same location?
What if I have questions about the program?

 

What is HealthTrails?

HealthTrails is a wellness program that draws on the excitement of seeing and learning about new places and people by tracing famous trails around the world.

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How does it work?

Each time you record a HealthTrails activity you move along the trail. As you progress, you’ll see great images and vivid descriptions of that location as if you’re right there. It’s a fun, effective way to track health habits because you actually see your progress each time you record.

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How does the [Fitbit® or Jawbone®] sync to my HealthTrails account?

Put on your [Fitbit, Jawbone] in the morning; then each time you sync it [with your computer, the UP app] and log in to your HealthTrails account, you can see your steps add up. HealthTrails makes tracking easy and fun. For more information, read the [Fitbit FAQs, UP® by Jawbone FAQs] and [Fitbit Getting Started PDF, Jawbone Getting Started PDF].

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How do the activity trackers sync to my HealthTrails account?

Put on your tracker in the morning. Then each time you sync your Fitbit with your computer or the Jawbone to the UP app, and log in to your HealthTrails account, you can see your steps add up. HealthTrails makes tracking easy and fun. For more information, read the FAQs (Fitbit or UP® by Jawbone) and Getting Started PDF (Fitbit or Jawbone).

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What if I forget to wear my Fitbit or just want to manually enter my activity?

As long as your HealthTrails account is synced with your Fitbit account, your activity — whether you use a device or track manually — will transfer between. To manually record data:

  1. Log into Fitbit.com.

  2. Click Log Activity at the top of the page.

  3. Scroll down to Log Activities; choose Walking.

  4. Enter the date and start time, then change the dropdown menu from miles to steps. Enter the number of steps in the box on the left. Note: only steps will transfer to HeathTrails. If you enter miles, kilometers, or minutes, you won’t get credit.

  5. Once you enter your activity, click Log.

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If I’m doing an activity that’s not accurately measured with a tracker — like cycling — how do I count steps?

Refer to the Steps Conversion Chart; multiply the number listed by total minutes.

Note: Steps/minutes are estimates, not actual step rates. Actual steps/minute depend on the specific activity, leg and stride length as well as fitness level. For nonstep activites, step equivalents are determined by the metabolic cost (higher intensity = more steps/minute).

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What is the goal of the program?

(This answer will be customized depending on your setup. Default copy for the 6-week version of the program is provided here as an example.)

Your goal is to travel 300+ virtual miles a week along one or more trails — you have [6 (6-week program), 8 (8-week program), 12 (12-week program), 16 (52-week program)] to choose from (with distances of [148-414] [148-414] [148-621] [148-3100] miles). If you record at least 30 minutes of exercise a day 5 days a week, plus 3 vegetable and 2 fruit servings each day, you’ll reach 300 miles easily. And you can add to your mileage by taking the daily Tip Test. Aim for at least 50 miles a week to achieve the goal in 6 weeks.

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What health practices count toward the goal?

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Who can participate?

Everyone. HealthTrails gives you several ways to earn mileage and move along each trail. Consistency is rewarded over great athleticism or dramatic changes. Simple, everyday healthy habits produce the greatest benefits — and the most success in HealthTrails.

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Is there a limit to the amount I can record each day?

Yes. To encourage consistency, each activity has a daily maximum. Click on the name of the activity in the Record Progress box to learn more.

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What is Trail Mates?

Trail Mates is a buddy feature where you can invite others to a friendly challenge or to offer support as they follow your progress.

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How does the team competition work?

The goal of team participation is to reinforce healthy habits with a fun, friendly competition that emphasizes the overall goals of HealthTrails. Scores are based on the team’s average miles/day, not team total. Each person’s individual contribution affects the team score, so it’s best to form a team with those who will encourage and support each other along the way.

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Do I have to join a team or can I go it alone?

Team participation is optional. Although you can participate on your own, HealthTrails is even more fun when you’re on a team. And numerous studies show that you’re more likely to stick with healthy habits when supported by others.

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Can anyone start a team?

Yes. After you register, click the Team link to get started and invite others to join. The person who starts the team is the team leader. Remember, teams consist of 4 to 5 members — as soon as a third person registers and accepts your invitation, your team is official.

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Must all teams have 4 to 5 members?

Yes. A team is not official unless there are 4 to 5 members. Anyone who isn’t on an official team can still participate in HealthTrails as an individual, but will not be part of the team competition.

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Do team leaders have any special responsibilities?

Make sure 3 to 4 others register and accept your invitation to form an official team. Other than that, all team members are responsible for recording their own activity as well as encouraging and supporting each other in the HealthTrails journey.

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Do all team members have to be in the same location?

No; since it’s an online program, your teammates can be across the hall or around the world. There are some advantages to having teammates close by, but the most important thing is to recruit players who are supportive and motivated to be healthy.

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What if I have questions about the program?

Use the Contact link at the bottom of each page on the website. A HealthTrails representative will respond within 1 business day.

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